This online shop is using cookies to give you the best shopping experience. Thereby for example the session information or language setting are stored on your computer. Without cookies the range of the online shop's functionality is limited. If you do not agree, please click here. x
Sprache / Language

Frequently Asked Questions

Order

How you order
To add an item to your shopping bag please select your colour and size. Then click on "add to shopping bag. To complete your order, click on "shopping bag" at the top of the page to continue. For information on the different shipping and payment methods, simply click on "shipping" and "payment".

Shipping & Delivery

Shipping costs
All shipping costs are free of charge within Germany.
For orders from Belgium, Netherlands, Finland, France, Greece, Ireland, Italy, Luxembourg, Denmark, Norway, Austria, Poland, Portugal, Rusia, Sweden, Switzerland, Spain, Czechia, Ukraine, Hungary, United Kingdom: 15 EUR
For orders from Canada, United States: 30 EUR
For orders from New Zealand: 35 EUR
Shipping methods
Deliveries are handled by DHL.

Payment

Payment methods
Payments, as well as refunds are invoiced in Euro (EUR). Payment by credit card: We accept the following credit cards and debit cards: Visa, Mastercard, American Express. Payment by paypal: If you have an existing PayPal account, you can log in using your user data to confirm the payment. If you do not have a PayPal account, you can register one and proceed with the payment.

Returns

How to return items
Return shipment in Germany is free of charge. You can print the return label for Germany here: https://shop.laguso.com/retoure/. To return items from other countries, please write an email to: info@laguso.com
* incl. tax, plus shipping